Customer Engineer

Overview

Customer Engineer role focused on field service and first-line customer support through installations, maintenance, and troubleshooting of electromechanical equipment.

What you'll do

• Perform customer installation, maintenance, and service calls promptly.
• Service electromechanical equipment such as ATMs and self-checkout systems.
• Handle maintenance repairs and system overhauls.
• Manage network faults, traffic, configuration, security, and remote system access.
• Communicate openly with customers to find appropriate solutions.
• Organize and triage customer issues, including handling some issues proactively.

What you'll need

• Be a local candidate to a specific geographic area.
• Be at least 19 years of age.
• Have a valid driver’s license and driving record meeting fleet requirements.
• Have PC skills, basic electronic skills, and operating system familiarity.
• Be able to perform essential job functions including prolonged travel with several hours of driving per day.
• Be able to work rotating and weekend shifts.
• Be able to carry and lift tools, parts, and equipment up to 50 lbs. without assistance.

Details

• Location: Gurugram.