Data Operations Specialist

Overview

Data Operations Specialist responsible for operating Druva’s m3ter metering platform and the data flows behind MSP consumption, billing, reporting, and forecasting.

What you'll do

• Own m3ter platform administration for Druva’s MSP consumption model.
• Configure and maintain meters, products, pricing structures, account mappings, and related components.
• Monitor data ingestion/processing and flag anomalies, failures, or unexpected results.
• Establish data-quality checks and exception reporting to catch issues before billing/executive reporting impacts.
• Create and maintain dashboards and reporting across multiple MSP business levels.
• Build and support forecasting dashboards and data models for consumption-based ARR forecasting.
• Serve as the primary point of contact for questions on MSP consumption data and m3ter reporting.

What you'll need

• 5+ years of experience in data operations, revenue operations, business intelligence, financial operations, SaaS operations, or related.
• Strong experience with consumption-based or usage-based SaaS business models.
• Experience administering or supporting metering, billing, subscription-management, or revenue platforms.
• Strong SQL and data-analysis skills.
• Experience building and maintaining dashboards using modern BI/reporting platforms.
• Ability to troubleshoot complex data flows across multiple systems.
• Strong understanding of SaaS metrics including ARR, consumption, expansion/contraction, churn, and forecasting.

Details

• Location: Pune, Maharashtra, India.