Distribution Centre- Operations Lead

Overview

Lead end-to-end distribution center operations in India, bringing together people, processes and logistics partners to deliver safe, accurate and efficient operations.

What you'll do

• Lead daily DC operations: oversee inbound receiving, storage, replenishment, picking, packing and dispatch, ensuring orders meet agreed timelines and operating standards.
• Drive 3PL performance: work closely with the third-party logistics partner to plan workloads, manage priorities, coach teams and strengthen accountability.
• Maintain inventory accuracy: lead stock reconciliation, cycle counts and physical inventory checks, ensuring alignment between warehouse stock and SAP/WMS records.
• Oversee value-added services: manage customisation, kitting, influencer seeding and digital printing activities in line with business requirements.
• Improve operational performance: identify opportunities to simplify processes, optimise space and equipment, reduce costs and increase productivity.
• Turn data into action: track daily and monthly KPIs, lead monthly and quarterly business reviews, manage operational budgets and address performance gaps.
• Champion safety and resilience: maintain high standards of health, safety, hygiene and security, supported by risk assessments and contingency planning.

What you'll need

• At least 10 years of experience in warehouse or distribution center operations management.
• A bachelor's degree or diploma in Logistics Management.
• Strong experience managing 3PL partners, inventory controls and operational KPIs.
• Knowledge of SAP, warehouse management systems and Power BI, with advanced Excel and PowerPoint skills.
• Strong communication, analytical and collaboration skills, with excellent English proficiency.
• The ability to lead teams, manage competing priorities and deliver improvements in a changing environment.
• Willingness to travel approximately 50% of the time.

Details

• Location: Mumbai, India.
• Travel: approximately 50% of the time.