Engineer - Application Support N 4A

Overview

Provide application support by monitoring application performance, resolving technical issues, and supporting application updates and users.

What you'll do

• Monitor application performance.
• Troubleshoot technical issues and system errors.
• Collaborate with developers on fixes and enhancements.
• Document processes and procedures.
• Train and support end-users on application functionality.
• Test and deploy new applications or updates.
• Ensure compliance with security and data protection policies.

What you'll need

• Bachelor's degree in Computer Engineering, Computer Science, or Information Technology.
• Master's degree in Software Engineering.
• ITIL Foundation certification from Axelos.
• Agile methodology skills.
• Collaboration tools experience.
• Proficient English language skills.

Details

• Location: Bangalore, Karnataka, India.
• Work mode: Remote.
• Work shift: Rotating.