Engineer II

Overview

Engineer II – SharePoint/M365 within the End User Services team, responsible for operational excellence, feature and process development, continuous improvement, and secure delivery of TJX collaboration tools. The role uses Microsoft 365 expertise to shape technical proposals, design and implement solutions, and deliver transformational programs.

What you'll do

• Participate in projects to further secure the TJX Microsoft 365 SharePoint Online environment.
• Identify improvements to the TJX Microsoft 365 SharePoint Online environment based on experience and industry expertise.
• Partner with other areas within IT to deliver improvements to operational processes and end-user experience.
• Author architectural and operational handbooks for documentation and transferring operations from Engineering to Operational teams.
• Provide guidance to operational teams to support L3 incident management.
• Identify methods to monitor and improve service stability through the reduction of incidents and service disruptions.
• Maintain expert knowledge of Microsoft 365 SharePoint Online changes and industry news.
• Consult on design approaches for solving visible and complex business problems.
• Provide input into design best practice methodologies and standards.
• Define standards for specific processes and components.
• Participate in special projects as assigned.

What you'll need

• Subject matter expertise in administration of Microsoft SharePoint Online, OneDrive, and Microsoft Teams.
• Graph API and PowerShell experience automating Microsoft 365 administrative tasks and reporting.
• Experience contributing to governance implementation projects related to Microsoft SharePoint Online.
• Experience delivering Microsoft 365 and SharePoint Online solutions in a large global organization practicing Agile project delivery.
• Expertise in Microsoft 365 SharePoint Online systems.
• Experience interpreting functional needs and writing or editing solution designs for new systems, system changes, or system enhancements.
• Previous experience in the design phase of complex SharePoint Online projects.
• Technology design experience including Performance, Security, Availability, Operations, Monitoring, and Support.
• Solid functional understanding of business processes and systems that benefit from effective messaging and collaboration tools.
• Exceptional interpersonal and written communication skills to frequently interact with all levels of the organization.
• Ability to work effectively both independently and within cross-functional project teams spanning multiple time zones.
• Ability to understand the big picture and short-term perspectives of specific situations.
• Strong problem-solving and analytic skills.
• Knowledge of the software development lifecycle and DevOps.
• Ability to alter direction easily to accommodate changing priorities.
• Mandatory skills: SharePoint or SharePoint Administration, DevOps, PowerShell or GraphAI, and M365 Administration.

Nice to have

• Exposure to Copilot for M365 enablement.
• Experience identifying and implementing operational process improvements as they relate to Microsoft 365.
• History of preparing and updating standard operating procedures and work instructions for support organizations that will support the product.
• Strong team player with a focus on customer experience.
• SPFx development exposure, including creating or maintaining web parts or extensions; familiarity with the modern SharePoint development model.
• Power Automate and Power Apps experience.

Details

• Location: Salarpuria Sattva Knowledge City, Inorbit Road, Hyderabad, Telangana, India.
• The organization collaborates across the U.S., Canada, Europe, Australia, and India.