Overview
Provide executive, administrative and operational support to the Managing Director while ensuring smooth day-to-day office operations, including task coordination, vendor and facility management, and documentation.
What you'll do
- Provide day-to-day administrative and operational support to the Managing Director, anticipating requirements and proactively resolving routine issues.
- Manage schedules, appointments, meetings, reminders and important follow-ups, and prepare meeting notes, documents, presentations and reports as required.
- Maintain and regularly update action items using Microsoft Planner or agreed tracking systems, capturing clear owners, deadlines and status.
- Follow up with internal stakeholders and coordinate smaller operational and administrative projects through to completion.
- Identify delays or dependencies, escalate them appropriately, and provide concise weekly updates on open, overdue and completed actions.
- Continuously improve administrative workflows by standardizing or automating repetitive processes, exploring appropriate use of Microsoft Copilot.
- Use Microsoft applications such as Outlook, Teams, Planner, Excel, SharePoint and Forms, and develop simple trackers and dashboards for management visibility.
- Maintain organized records of key discussions, decisions and vendor interactions using Microsoft Teams, SharePoint and OneDrive with consistent naming and folder structures, and develop SOPs, templates and checklists.
- Prepare professional emails and internal communications while maintaining confidentiality of sensitive business and employee information.
- Manage day-to-day office administration and workplace requirements and coordinate workplace improvement activities.
- Coordinate office maintenance, repairs and facility-related activities, liaising with building management, technicians and service providers.
- Maintain administrative records, inventories and relevant documentation.
- Coordinate with existing and prospective vendors, obtain quotations and prepare comparisons where required.
- Support PO/work-order processing and vendor onboarding documentation, and track invoices, payments and pending vendor actions.
- Maintain vendor contracts, contact details, renewal dates and supporting documentation, and follow up on vendor service quality, escalating recurring issues.
- Coordinate company events, celebrations and employee engagement activities, including vendors, venues, food, gifts, merchandise and logistics.
- Support employee and management travel and logistics, and coordinate dispatches, deliveries and office-related employee requirements.
What you'll need
- 3 to 6 years of relevant experience in Executive Assistance, Office Administration, Business Operations or a similar role.
- Demonstrated experience managing vendors, facilities and administrative activities.
- Strong experience coordinating multiple tasks and stakeholders simultaneously.
- Excellent organizational and time-management skills.
- Strong written and verbal communication.
- Excellent follow-up and task-closure discipline.
- Strong attention to detail.
- Ability to prioritize multiple activities.
- Good problem-solving skills.
- High degree of confidentiality and professional judgment.
- Strong vendor and stakeholder coordination.
- Ability to work independently with limited supervision.
- Strong ownership and accountability.
- Proactive rather than instruction-dependent working style.
- Good proficiency with Microsoft 365, particularly Outlook, Excel, PowerPoint, Teams, Planner and SharePoint.
Nice to have
- Prior experience supporting a Managing Director, CEO, Director, VP or senior business leader.
Details
- Location: Mumbai / Navi Mumbai.
- Reports to: Managing Director.
- Employment type: Full-time.
Read the full description and apply on the company’s own careers page.