Field Service Engineer I

Overview

Field Service Engineer I responsible for installing, maintaining, and repairing scientific analytical instruments while providing technical service to customers.

What you'll do

• Ensure scientific instruments operate at peak performance.
• Install analytical instruments including electron microscopes and chromatography systems.
• Maintain and repair analytical instruments.
• Deliver technical service and represent the company with customers.
• Solve complex technical problems using engineering expertise.

What you'll need

• Hold a Bachelor's Degree (no prior experience required).
• Experience installing, troubleshooting, and repairing sophisticated analytical instruments is preferred.
• Study in engineering (Electrical, Electronics, Mechanical, Biomedical) or a related scientific field is preferred.
• Strong electronics and mechanical aptitude with component-level diagnosis ability.
• Excellent customer service skills and professional demeanor.
• Fluency in English; proficiency with Windows, MS Office, and service management software.

Details

• Work schedule: Mon-Fri.
• Travel requirement: up to 50-75%.
• Physical requirements: lift up to 50 lbs and stand for extended periods.
• Working conditions include laboratory, warehouse, standing, fluctuating hot/cold temperatures, loud noises, work at heights, and hazardous/toxic materials.
• Must obtain necessary credentials to access customer facilities.