Overview
Associate Sales Engineer (French Bilingual) supporting the Global Sales Team with technical customer engagements and hands-on technical trials.
What you'll do
- Assist the Global Sales Team with technical inquiries by monitoring and maintaining an inbound question queue.
- Support technical trials to convey the value of Samsara solutions within a prospect’s operation.
- Create software scripting solutions and integrations for technical proof of concepts.
- Provide internal Q&A for account teams requesting technical assistance for customers.
- Produce and manage digital content for product learning, adoption, hardware installation, and software configuration.
- Update and manage internal hardware and software lab infrastructure for office and remote kits.
- Coordinate cross-functional communication for prospect success including RFP responses and support triaging.
What you'll need
- BS in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or a related discipline.
- Preferred 1+ years experience working with customers in a pre-sales or support capacity.
- Ability to explain complex technical concepts to non-technical audiences.
- Basic understanding of electronics and electrical systems.
- Experience with cloud software, networking, automation and control systems.
- Bilingual French speaker.
- Experience tinkering with hardware gadgets, sensors, or vehicles is a plus.
Details
- Remote position open to candidates residing within the US, with exclusions for several metro areas and states listed in the description.
Read the full description and apply on the company’s own careers page.
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