Associate Sales Engineer, SE Desk (French Bilingual)

Overview

Associate Sales Engineer (French Bilingual) supporting the Global Sales Team with technical customer engagements and hands-on technical trials.

What you'll do

• Assist the Global Sales Team with technical inquiries by monitoring and maintaining an inbound question queue.
• Support technical trials to convey the value of Samsara solutions within a prospect’s operation.
• Create software scripting solutions and integrations for technical proof of concepts.
• Provide internal Q&A for account teams requesting technical assistance for customers.
• Produce and manage digital content for product learning, adoption, hardware installation, and software configuration.
• Update and manage internal hardware and software lab infrastructure for office and remote kits.
• Coordinate cross-functional communication for prospect success including RFP responses and support triaging.

What you'll need

• BS in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or a related discipline.
• Preferred 1+ years experience working with customers in a pre-sales or support capacity.
• Ability to explain complex technical concepts to non-technical audiences.
• Basic understanding of electronics and electrical systems.
• Experience with cloud software, networking, automation and control systems.
• Bilingual French speaker.
• Experience tinkering with hardware gadgets, sensors, or vehicles is a plus.

Details

• Remote position open to candidates residing within the US, with exclusions for several metro areas and states listed in the description.