Field Service Engineer (REMOTE FIELD CO)

Overview

Field Service Engineer providing professional customer support by installing, maintaining, validating, and repairing analytical instrumentation at customer sites in the CO area.

What you'll do

• Install, maintain, validate, and repair PerkinElmer and/or multivendor instrumentation at customer sites.
• Complete preventive maintenance calls within prescribed time frames and performance standards.
• Provide remedial maintenance for non-contract customers and warranty services billed in the field as applicable.
• Drive toward zero service recalls.
• Maintain up-to-date electronic and repair documentation for dispatch, inventory, and service support.
• Upload and download required data to ensure service system integrity.
• Manage assigned company assets and maintain inventory levels with appropriate records.

What you'll need

• Education in Applied Science/Biology/Chemistry/Electronics/Mathematics/Engineering or related military experience.
• 2+ years experience troubleshooting, repairing, and providing qualification services in a laboratory setting (with the Bachelor’s path) or 4+ years (with the Associate’s path).
• Excellent interpersonal, written, and verbal communication skills.
• Technical problem-solving skills and attention to detail.
• Excellent customer service skills with ability to interpret client requests.
• MS Office skills including Outlook, PowerPoint, and Word.
• Ability to follow written and verbal directions, read technical bulletins and service manuals, and work safely with potential electrical/chemical/radiologic/biologic hazards using universal precautions.

Nice to have

• Experience using Microsoft 365.
• Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software.
• Ability to travel via air/vehicle/other transportation as required by territory or customer base.
• Valid driver’s license.
• Vendor-issued certification on relevant laboratory equipment.
• Knowledge of laboratory safety practices as defined by the company and/or customer site safety code.

Details

• Location: predominantly in the CO area (US Remote - CO).
• Work arrangement: remote field role.