Field Service Engineer - South East

Overview

Field Service Engineer supporting MRI customers in South East England, handling installation, maintenance, troubleshooting, and repair of MRI systems.

What you'll do

• Provide advanced technical support and guidance to customers and colleagues.
• Deliver field-based technical support aligned with training and product competencies.
• Carry out corrective maintenance, preventative maintenance, installations, upgrades, and field change orders on complex MRI systems.
• Diagnose and resolve mechanical, electrical, hardware, software, and network-related issues using technical documentation.
• Maintain accurate service records and documentation per quality management and regulatory requirements.
• Participate in the Field Service Engineer on-call rota to support customers as required.

What you'll need

• HNC/HND (NVQ Level 3 or above).
• Degree in Electronics, Electrical Engineering, Biomedical Engineering, Medical Engineering, or equivalent technical discipline.
• Proven experience diagnosing and repairing complex medical, imaging, electronic, or electromechanical systems.
• Strong logical troubleshooting and problem-solving skills, including independent field work.
• Good understanding of IT infrastructure, networking, system connectivity, cybersecurity principles, and remote diagnostics.
• Full UK driving licence and willingness to travel extensively throughout the Northwest.

Details

• Work mode: Remote based (United Kingdom).
• Base salary range: £35,000 to £50,000.