Global Change Partner

Overview

Supports business transformation and end user satisfaction through change management for the rollout of Oracle major new modules or enhancements and other EA projects, plus EA end user communications.

What you'll do

• Collaborate and communicate with business leadership, Key Business Users and End Users to ensure successful project implementations and service delivery.
• Proactively engage Key Business Users to receive feedback, gauge satisfaction with Tower services, and address issues or concerns.
• Collaborate with the User Enablement Manager to engage Business Users to receive feedback, gauge satisfaction with services, and address issues or concerns.
• Play a key role in ensuring change initiatives are executed and objectives are met on time.
• Act as the point of contact with business change teams to assess change needs and coordinate activities.
• Apply a structured process and set of tools, focusing on the people side of change, including changes to business processes, systems and technology, job roles and organizational structures.
• Create transparency on change readiness in the journey before go-live.
• Ensure clear communication for projects in regions.
• Demonstrate a foundational understanding of project management principles, including the use of stage gate processes to ensure structured progression and effective decision-making.
• Identify, assess and manage risks associated with business transformation projects, proactively applying risk management techniques to support rollouts and continuous improvement.
• Manage engagement channels, utilising OGL to drive consistent stakeholder involvement.
• Monitor and analyse engagement levels across channels, adapting strategies to maximize participation.
• Collaborate with and support the EA User Enablement Manager to work in partnership with other Towers, Lanes and teams to achieve goals and exceed business expectations.
• Identify change activities in collaboration with central and regional teams.
• Ensure clear communication about the AW program in the region.

What you'll need

• Minimum of 5 years' experience managing large-scale, complex business transformation and communications programs or management consulting within a multinational engineering, professional services, or similar firm.
• Proven ability to initiate, manage and execute change activities using a structured methodology and set of tools.
• Proven experience managing large-scale, complex change programs related to implementing ERP.
• Experience with transformational projects across a series of countries and cultures.
• A solid understanding of how people go through change.

Nice to have

• Prosci change management methodology (preferred).
• Experience implementing Oracle ERP (preferred).

Details

• Location: India, Philippines.