Global Solutions Engineer

Overview

Senior individual contributor role providing technical leadership across Sophos' MSSP partner program and AI security solutions, combining hands-on technical work, partner engagement and business acumen.

What you'll do

• Serve as the primary Solutions Engineer for Sophos' global MSSP program and strategic partner opportunities.
• Lead technical discovery, solution design, architecture workshops, demonstrations, and proofs of value with MSSP partners.
• Help partners design and scale managed security services using Sophos Fusion and the broader Sophos cybersecurity portfolio.
• Advise partners on service architecture, integrations, automation, operational readiness, and repeatable service delivery.
• Act as a global subject matter expert for Sophos AI security solutions, including AI Defense and future AI offerings.
• Lead demonstrations, workshops, and proofs of value that help customers and partners evaluate AI security risks and solutions.
• Build hands-on AI security demos, lab environments, attack simulations, and repeatable technical evaluation methods.
• Share field and market insights with Product, Engineering, Product Marketing, and go-to-market teams.
• Create reusable technical assets, enablement materials, service blueprints, and field-ready best practices.
• Mentor Sales Engineers, partner engineers, and other technical stakeholders to strengthen global field capability.
• Represent Sophos in customer briefings, partner events, webinars, technical communities, and industry forums.
• Build trusted-advisor relationships with partners, customers, security leaders, and technical decision-makers.

What you'll need

• 8+ years of experience in Solutions Engineering, Sales Engineering, Security Architecture, security consulting, MSSP engineering, or a similar customer-facing cybersecurity role.
• Experience supporting MSSP sales, partner engagements, service architecture, or managed security service development.
• Strong knowledge of modern security operations, including MDR, XDR, SIEM, SOAR, endpoint security, cloud security, threat detection, incident response, and security integrations.
• Deep understanding of MSSP business and technical models, including the requirements for delivering repeatable services to multiple customers.
• Strong understanding of artificial intelligence, generative AI systems, AI application architectures, and the security risks associated with adopting and operating AI technologies.
• Hands-on experience deploying, configuring, integrating, operating, and troubleshooting cybersecurity products and tools.
• Experience building labs, demonstrations, workshops, proofs of value, and technical validation environments.
• Ability to work with APIs, automation, cloud platforms, modern application architectures, Linux and Windows environments, networking, identity systems, and security telemetry.
• Exceptional technical discovery, consultative selling, presentation, storytelling, demonstration, and written communication skills.
• Proven ability to lead complex, cross-functional technical engagements with partners, customers, and internal teams across multiple regions.
• Willingness and ability to travel up to 50% across North America and internationally.

Nice to have

• Direct experience working in a Security Operations Center, security engineering organization, incident response team, or cybersecurity leadership role.
• Experience designing, operating, or bringing managed security services to market.
• Experience with scripting and automation using Python, PowerShell, Bash, APIs, or similar tools.
• Familiarity with cloud AI platforms, AI agents, model APIs, local or private models, open-source AI technologies, containers, Kubernetes, and DevSecOps practices.
• Experience speaking at industry events, publishing technical content, or representing an organization as a cybersecurity subject matter expert.
• Relevant cybersecurity, cloud, architecture, or AI certifications.
• Experience with Sophos technologies.

Details

• Location: United States; remote role, and candidates must reside in and be authorized to work in the location specified in the job posting.
• Travel: up to 50% across North America and internationally.
• Base salary range in the United States: $136,500 to $227,500, plus target sales commissions and a comprehensive benefits package.