Head of FIT Operations - GCC

Overview

Lead and scale the Fund Integration Team (FIT) across Apex Group's Indian locations, supporting the global business with consistent delivery, strong processes and controls. This is a leadership role reporting locally to the GCC Head of Client Onboarding and KYC, with a dotted line to the Global Heads of FIT.

What you'll do

• Lead the FIT team across the Indian locations, ensuring consistent delivery, strong processes and controls that drive the Group operating model.
• Scale the team through growth and alignment hires to transition FIT to the future state target operating model.
• Provide local oversight of all FIT team members in India.
• Drive the consolidation of the team to three primary locations in India.
• Work with the Global Heads of FIT to plan resourcing and capacity for pipeline.
• Oversee all FIT hiring in India and ensure a smooth partnership with the Talent Acquisition team.
• Maintain a close collegial relationship with the wider GCC heads and local senior management.
• Take responsibility for India FIT operational reporting to wider team heads.
• Produce timely KPI reports and metrics to monitor and show progress from automation initiatives.
• Identify and implement process improvement techniques to improve process efficiency and team productivity.
• Partner with the automation / AI team to drive through and roll out new initiatives.
• Utilise market-leading technology and continually develop system requirements to meet regulatory needs, strengthen controls, drive efficiencies and improve the client experience.
• Ensure processes are clearly documented, including 4-eyes review, enforcing a clear audit trail tracking sign-off and handover to operations.
• Liaise with multiple stakeholders in the organisation and ensure tight deadlines are met, delivery and quality of work.
• Manage work allocation among the team and ensure back-up and BCP plans are in place.
• Maintain audit-ready documentation for the centralised model, including key operating procedures, inter-group service agreements, process flows, governance artefacts and control evidence.
• Build, coach and develop a high-performing team.

What you'll need

• At least 10 years of relevant professional experience, preferably gained in the financial services fund industry with a focus on fund setups and implementation.
• Bachelor's or master's degree in accounting, finance and economics.
• Management experience, overseeing a large multi-jurisdictional team.
• Experience in sourcing the best talent in the Indian market and building a team.
• Excellent organisational, communication and interpersonal skills and a truly client-servicing mindset.
• Experience understanding Open Ended, Closed Ended and Hybrid Funds.
• Ability to work in a dynamic environment with strong problem-solving skills.
• Experience with fund accounting and TA technology solutions and platforms.
• Good sense of teamwork and the ability to work autonomously in a fast-paced work environment.
• Process design, improvement and change management experience.
• Committed to self-improvement.

Details

• Location: Pune - East, with periodic travel between locations in India.
• Reports locally to the GCC Head of Client Onboarding and KYC, with a dotted line to the Global Heads of FIT.