Hospital Key Account Manger - Bangalore

Overview

Hospital Key Account Manager (HKAM) responsible for planning and executing strategy for designated large corporate and multi-specialty hospitals, deepening Roche's partnerships across multiple hospital stakeholders.

What you'll do

• Plan the annual and long-term (3-5 years) strategy for designated HKAM accounts in conjunction with the sales, service and marketing team, to persuade customers to switch over to Roche solutions and substantially increase share of business.
• Drive profitable growth through new solutions across all business areas and high medical value solutions.
• Plan marketing budget and engagements required for all account stakeholders.
• Complete customer mapping, identifying stakeholders, span of business and business potential.
• Hold discussions with multiple hospital stakeholders to establish business partnerships across RDIN business areas (Core Lab, Molecular Lab, Tissue Dx, PoC and Blood Safety), in collaboration with the respective business area teams.
• Own discussions with common stakeholders including C-suite, operations and procurement, and manage discussions with lab stakeholders alongside business area team members.
• Hold management board level discussions between hospital accounts and Roche to co-create a win-win strategic roadmap.
• Manage the full KOL landscape in assigned hospital accounts, including management and administrative stakeholders, and rally expert teams to engage technical lab stakeholders and clinicians beyond the lab.
• Plan and implement comprehensive stakeholder management and engagement, along with contract renewals.
• Manage information and report pertinent data quarterly and annually.
• Schedule new leads, number and location of client visits, and statistics on sales calls and follow-up visits.
• Maintain continuous relationships with assigned customers and cross-sell and upsell new solutions.

Details

• Location: Bangalore (position listed as Hyderabad in the description).
• Reports to: Lead HKAM.