Human Resource Operation Specialist

Overview

Support the HR Operations team in delivering end-to-end HR services for SAP Fioneer's India and Asia Pacific (APAC) entities, covering day-to-day HR operations, payroll coordination and HRIS data maintenance.

What you'll do

• Perform day-to-day HR operational activities for India and Asia Pacific region, such as employee onboarding, offboarding, promotions, transfers, leave management and employee letters.
• Manage monthly payroll and benefits.
• Coordinate with payroll vendors, ensuring payroll inputs are submitted and validated within specified SLAs.
• Assist the HR operations team lead / manager in driving regional activities on a day-to-day basis.
• Participate in new initiatives, suggest best practices and ideas to elevate HR operations processes.
• Maintain accurate employee data in the HRIS system (SuccessFactors), including new hires, terminations, probations, promotions and transfers.
• Ensure processes are executed with accuracy, efficiency and established SLAs.
• Serve as point of contact for employee HR inquiries on HR processes and systems, payroll and benefits in a timely manner, routing out-of-scope inquiries to the correct POC or team.
• Create and maintain standard operating procedures (SOPs) and ensure regular updates of the SOPs and knowledge base for the region.
• Handle sensitive matters carefully, highlighting issues to the team lead and Global HR operations manager.
• Ensure sensitive and confidential records are maintained in adherence with SAP Fioneer confidentiality and data protection regulations.
• Support teams in new projects, audits and periodic HR activities (e.g., bonus payout, yearly tax activities, compliance checks).
• Perform root cause analysis for recurring issues and suggest best practices.
• Coordinate with Talent Acquisition, HR Business Partners, local POCs and business leaders as needed.
• Promote SAP Fioneer values, cultural enablement and positive employee experience.

What you'll need

• 1 to 5 years of experience in HR generalist, India shared services and operations activities.
• Familiarity and fair knowledge of Indian labour law and payroll compliance.
• Excellent communication skills, problem solving and attention to detail.
• Ability to perform independently or under limited supervision.
• Ability to handle bulk, short-notice requests.
• Proactive, self-motivated, strong team player with a positive attitude.

Nice to have

• Experience in Asia Pacific countries such as Singapore, Australia, Japan, New Zealand shared services (not mandatory).
• Knowledge of other Asian countries where SAP Fioneer operations will be present.
• Fair knowledge of India payroll statutory compliance.
• Hands-on knowledge of HR systems such as SuccessFactors, SharePoint and JIRA ticketing system.
• Passion for process-centric work, managing SLAs and timelines.
• Experience handling local or global stakeholders.

Details

• Location: Pune, Maharashtra, India.