Inside Sales Representative - Outbound

Overview

Inside Sales Representative - Outbound role working closely with Account Executives to retain existing customers and create new sales opportunities, managing the end-to-end sales cycle.

What you'll do

• Achieve sales targets and maintain a healthy sales pipeline.
• Build and manage relationships with customers to drive business growth.
• Analyze sales data and metrics to track performance, identify areas for improvement, and make informed strategic decisions.
• Collaborate with Account Executives to develop strategies for new and existing accounts.
• Communicate effectively with customers and internal teams using remote sales tools.
• Support customers in adopting new products and solutions.
• Identify opportunities to expand business within accounts and work with AEs/partners to plan account growth.
• Independently manage smaller transactional deals from qualification to close, focusing on expanding the product portfolio to customers.
• Assist with product selection, demonstrations, responding to requests for proposals, and updating sales catalogs.
• Oversee the sales cycle, including project management, pricing, solution development, closing sales, and technical demonstrations.

What you'll need

• Recommended: High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
• Experience in sales and account management.
• Proven track record of meeting sales targets and managing sales pipelines.
• Strong organizational and program management skills.
• Experience in direct sales and working with various stakeholders.
• Ability to support account teams and drive sales for transactional deals.
• Ability to manage the full sales process from prospecting to closing.
• Strong teamwork and collaboration skills.
• Experience in selling services and recurring revenue models.
• Ability to identify business opportunities and align with strategic goals.
• Proficiency in digital and remote selling.
• Experience with cross-selling and up-selling to enhance customer value.
• Self-motivated and proactive in developing new business.
• Demonstrated curiosity and confidence in adopting emerging tools and technologies, especially AI, to improve sales performance and customer engagement.
• Ability to quickly learn, adapt, and apply digital solutions in daily workflows, and to use AI insights to drive smarter decisions and more personalized customer interactions.

Details

• Location: Rio Rancho, New Mexico, United States of America.
• Employment type: Full time.
• Shift: No shift premium.
• Travel and relocation: stated in posting.
• On-target earnings range: $29 - $48 USD per hour with a 60%/40% (salary/incentive) mix; pay varies by work location, job-related knowledge, skills, and experience.