Key Account Manager - Oncology- Delhi

Overview

Key Account Manager for Oncology in Delhi, leading a cross-functional account team to deliver the territory account plan and grow revenue and market share.

What you'll do

• Lead and orchestrate a cross-functional account team to deliver the territory account plan.
• Build integrated account plans aligned to brand and access strategies, with clear objectives, KPIs and regular review cycles.
• Develop deep account and stakeholder maps, identifying decision pathways and influence points across the ecosystem.
• Track performance, risks and opportunities, adjusting tactics dynamically and leading the account team to deliver outcomes.
• Conduct peer-to-peer-like engagements with HCPs, including balanced scientific discussions, to align on shared objectives.
• Uncover customer motivations, capture them accurately in CRM and use them to tailor subsequent interactions and content.
• Overcome access barriers with busy specialists who have long-standing competitor relationships, using resilience, assertiveness and persistence.
• Question entrenched treatment norms and highlight unmet needs using patient-centric storytelling.
• Tailor content, cadence and channel to each HCP's preferences, using the optimal mix of face-to-face, real-time virtual and omnichannel tactics.
• Use CRM and AI-enabled tools to prioritise accounts, plan interactions and produce measurable engagement and outcome reports.
• Systematically capture, structure and share field insights, translating them into next-best-actions and account strategy updates.
• Use dashboards and analytics to refine targeting, optimise resource allocation and focus on the highest-value opportunities.
• Act as the single point of accountability for orchestrating the cross-functional account team without formal line authority.
• Act as a budget holder, balancing patient benefit, business value and compliance in every decision.

What you'll need

• Bachelor's degree in life sciences, business or a related field.
• Solid pharmaceutical/specialty sales or key account management experience.
• Proven ability to lead through influence and orchestrate cross-functional teams without formal authority.
• Strong knowledge of the relevant therapeutic area and the local healthcare and reimbursement system.
• Account planning, negotiation, analytical, omnichannel and CRM skills.
• Fluency in the local language and good command of English.
• Full compliance and ethical mindset.
• Role-models Takeda's six culture pillars: Patient-Centric, People-Minded, Respectful & Collaborative, Decision Effectiveness, Performance Culture and Enterprise Orientation.

Nice to have

• Master's degree or MBA.

Details

• Location: Delhi, India.
• Individual contributor with 0 direct reports; regional (intercontinental) scope, country/territory focused.
• Employee worker, regular, full-time.