Outreach Specialist

Overview

Outreach Specialist to engage and activate healthcare providers to participate in healthcare market research opportunities.

What you'll do

• Make over 100 calls per day to healthcare providers.
• Engage new healthcare professionals to participate in paid market research via phone and email.
• Remind existing members about research opportunities via phone and email.
• Deliver clear written and verbal communication in English to internal teams and external stakeholders.
• Ask scripted questions by telephone to assess fit for research opportunities.
• Track efforts and communicate using Excel, Outlook, Teams, and Salesforce.
• Independently manage reminder, confirmation, and scheduling calls for research studies.

What you'll need

• 3+ years of experience in English outbound or inbound call center or sales operations.
• Experience preferably within the healthcare or life sciences industry.
• High proficiency in English for engaging physician offices and key contacts.
• Strong written and verbal communication skills and ability to work cross-functionally.
• Proficiency in Microsoft Office suite (Excel, Outlook, Teams).
• Ability to meet or exceed outbound pipeline targets.
• Strong analytical and problem-solving skills with attention to detail.

Details

• Location: Bengaluru, Karnataka, India.