Partner Operations Specialist

Overview

Partner Operations Specialist for Wrike’s Partnerships team, owning day-to-day partner onboarding execution, communications, and partner system maintenance. Uses AI tooling and work management platforms to automate tasks and improve partner vendor operations.

What you'll do

• Own the end-to-end partner onboarding lifecycle, including managing legal, billing, and tax ID data collection.
• Create SFDC records and run Wrike onboarding workflows for partners.
• Identify automation opportunities and design/deploy AI agents/workflows for tracking, data validation, and reporting.
• Review and process partner applications in PartnerStack, including maintaining lead forms and manual commissions.
• Maintain CRM data health across Salesforce, PartnerStack, and Wrike and build operational reports.
• Develop internal documentation and process guides to improve onboarding and operational workflows.

What you'll need

• 2–4 years of experience in Partner Operations, Revenue Operations (RevOps), or Sales Operations (ideally B2B SaaS).
• Hands-on experience building custom AI agents or workflows using LLMs such as Gemini or ChatGPT.
• Proficiency with Salesforce (SFDC).
• Strong working knowledge of Collaborative Work Management (CWM) tools (e.g., Wrike, Asana, Monday.com).
• Comfort working with disparate data sources to maintain data integrity and produce operational reports.
• Experience with PartnerStack is a major plus.

Details

• Location: Bangalore.
• Shift timings: 3:00pm–11:00pm IST.