Overview
People Partner, Specialist I, providing advanced employee support, People & Culture transactions, and data reporting through Workday and other HR systems.
What you'll do
- Respond to elevated and complex employee and manager inquiries through email, chat, phone, or ticketing systems.
- Record inquiries, customer details, case information, and updates in the case tool.
- Update employee data, including bulk EIB imports, and validate Workday business process data mapping.
- Complete People & Culture transactions and data reporting using Workday and other systems.
- Resolve critical Tier 1 issues and escalate complex matters to the appropriate team.
- Support assigned stakeholders within the relevant shift pattern and hours.
- Improve People & Culture systems, processes, and reports.
What you'll need
- At least 2 years of experience in a People & Culture Tier 1 customer care environment.
- Knowledge of local benefits, talent acquisition, and Workday data maintenance processes and policies.
- Experience managing detailed issues accurately and quickly.
- Experience handling large-scale EIB loads and validating Workday business process data mapping.
- Strong customer service, advisory, communication, and collaboration skills.
- Ability to use multiple HR systems and case tools effectively.
Details
- Location: Noida, Uttar Pradesh, India.
Read the full description and apply on the company’s own careers page.
