Overview
Lead Salesforce architecture for the APAC region at MiniMed, driving high-impact design decisions, integrating systems and data, and supporting APAC CRM delivery.
What you'll do
- Lead the design of scalable, secure Salesforce architecture that addresses complex business needs across the APAC region, aligned with global standards and Salesforce best practices, and support APAC CRM Delivery.
- Collaborate closely with global and regional Salesforce Solution Architects, Business Relationship Managers (BRMs), business stakeholders, and IT Product Owners/Managers to understand, document, and translate business requirements into robust technical solutions.
- Oversee the integration of Salesforce with SAP and other enterprise systems, utilizing APIs, middleware (e.g., WebMethods, MuleSoft, Informatica), and data integration tools to ensure seamless data flow and system interoperability.
- Guide and govern the use of DTL tools/platforms for efficient data transformation and loading within Salesforce projects.
- Create, review, and maintain comprehensive technical design documents, architecture diagrams, process maps, and KDD (Key Design Decision) documents to guide development and ensure solution quality.
- Identify project risks and develop effective mitigation strategies to ensure successful project delivery and compliance with regulatory requirements and enterprise standards.
- Apply business process mapping, requirements gathering, and documentation best practices, utilizing both Agile and Waterfall methodologies as appropriate.
- Mentor and provide technical leadership to project teams, fostering knowledge sharing and best practice adoption throughout the Salesforce solution lifecycle.
- Communicate effectively with both technical and non-technical stakeholders, facilitating alignment and understanding across diverse teams.
- Utilize Microsoft Office Suite (Word, Excel, PowerPoint) for documentation, reporting, and presentations as needed.
- Continuously stay updated with the latest Salesforce features, functionalities, and industry best practices, proactively identifying and driving opportunities for process improvement and innovation within the Salesforce ecosystem.
What you'll need
- 9 to 12 years of experience.
- Minimum 7 years of relevant Salesforce experience.
- Experience in Sales Cloud and Service Cloud.
- Salesforce Certified Technical Architect.
- Salesforce Certified Platform Developer I.
- Salesforce Certified Platform Developer II or other relevant Salesforce certifications.
Nice to have
- Experience in Marketing Cloud.
Details
- Location: Pune, Maharashtra, India.
Read the full description and apply on the company’s own careers page.