Product Specialist

About the Job

We are hiring a Product Specialist for a Full-time role with OnSite work arrangement. This position is ideal for a proactive, customer-focused professional who can translate product capabilities into business value. You will partner with stakeholders to understand customer requirements, support product positioning, and drive successful adoption through effective communication and hands-on demonstrations. If you enjoy working at the intersection of customer engagement and product performance, and you want to grow your career in a fast-paced environment, this role will provide great opportunity to make an impact.

Roles & Responsibilities

• Conduct product presentations, demos, and technical walkthroughs to support customer decision-making.
• Understand customer needs and translate them into clear product recommendations and use cases.
• Maintain strong relationships with internal teams to ensure accurate updates on product features, pricing, and launch plans.
• Assist with lead qualification by identifying customer fit and articulating product benefits effectively.
• Coordinate onboarding support, including documentation, training, and troubleshooting guidance.
• Gather and report customer feedback to improve product messaging, features, and overall user experience.
• Track pipeline progress and maintain timely status updates to ensure delivery against targets.

Required Skills & Qualifications

• Strong academic background including MBA or equivalent.
• Relevant education such as B. Pharmacy / D. Pharmacy or B.Sc.
• Excellent communication skills with the ability to explain complex concepts clearly.
• Comfort working on-site in a customer-facing environment.
• Basic aptitude for learning product documentation, features, and competitive positioning quickly.
• Result-oriented mindset with strong ownership and attention to detail.