Production Specialist, AVP

Overview

Lead production engineering and application support for Corporate Bank trade finance and lending platforms. Drive reliable operations, automation, service improvement, and technical capability across geographically distributed teams.

What you'll do

• Manage production support for documentary trade, supply chain, and lending functions.
• Automate manual support activities and improve monitoring, observability, and platform hygiene.
• Analyze and remediate production performance, stability, and resiliency issues.
• Manage incidents, changes, problems, maintenance outages, and service-level commitments.
• Define operational tooling roadmaps and drive adoption of automation, AI, and ML solutions.
• Lead, mentor, and develop production support team members.
• Build partnerships across technology, engineering, business, and global support teams.

What you'll need

• 10+ years of overall IT experience, including 5+ years in large corporate or financial services production environments.
• Experience leading teams and managing people.
• Experience with SRE, DevOps, Agile, CI/CD, SDLC, and production operations.
• Strong knowledge of databases, SQL, UNIX/Linux, scripting, middleware, and cloud infrastructure.
• Experience with incident and problem management and tools such as ServiceNow or Jira.
• Bachelor's degree in Computer Science, IT, or an equivalent qualification.
• Working knowledge of ITIL and service-level agreements.

Nice to have

• Corporate or investment banking and global transaction banking experience.
• PMP certification from PMI.
• Google Cloud Platform experience.

Details

• Location: Bangalore, India.
• Corporate title: Assistant Vice President.