Program Manager

Overview

Drive end-to-end program operations for KRAFTON India Gaming Incubator (KIGI) cohorts, combining program management with a product design lens to support incubated game studios.

What you'll do

• Own end-to-end program operations for one or more KIGI cohorts, including onboarding, milestone tracking, reporting cadence, and offboarding/graduation.
• Serve as the primary point of contact between incubated studios and internal KRAFTON stakeholders (legal, finance, publishing, tech).
• Bring a product design perspective to studio reviews evaluating game UX, onboarding flows, and player experience alongside standard milestone and business metrics.
• Track studio progress against milestones, budgets, and deliverables; flag risks early and drive resolution.
• Coordinate mentorship sessions, workshops, and masterclasses for incubated teams, including product/UX-focused sessions.
• Prepare regular status updates, dashboards, and reports for leadership in India and Korea.
• Support due diligence and evaluation processes for new cohort selection, with attention to product design quality and player experience potential.
• Manage program documentation, agreements, milestone trackers, and funding schedules.
• Facilitate cross-functional coordination with publishing, UA, and data teams when studios need support.
• Help identify and troubleshoot blockers studios face (technical, business, product/design, or operational).
• Contribute to continuous improvement of program structure, evaluation criteria, and processes based on cohort learnings.

What you'll need

• Strong understanding of mobile game development lifecycles, from pre-production through to live operations.
• Proven ability to define and manage product roadmaps, feature prioritization, and backlog management.
• Excellent analytical skills with the ability to interpret complex data sets and translate them into actionable product decisions.
• Solid understanding of mobile gaming KPIs including DAU, MAU, retention, LTV, and monetization metrics.
• Strong cross-functional collaboration skills across development, marketing, QA, and publishing teams.
• Excellent written and verbal communication skills, presenting clearly to both technical and non-technical stakeholders.
• Deep understanding of the mobile gaming market, player behaviour, and industry trends.
• Familiarity with Agile/Scrum methodologies and project management tools such as Jira or similar platforms.
• Passion for gaming.

Nice to have

• Strong understanding of the cricket sports genre is a significant advantage.
• 6+ years of experience in Product Management, preferably within the mobile gaming industry.
• Prior experience managing sports or cricket-themed gaming titles is highly desirable.
• Experience working on games from early development stages through to global launch.
• Demonstrated track record of successfully managing multiple products simultaneously.
• Experience with live ops management and seasonal content planning.
• Familiarity with monetization strategies specific to mobile gaming, including in-app purchases and battle pass systems.
• Bachelor's degree in Business, Computer Science, Game Design, or a related field; MBA or equivalent is a plus.
• Prior experience working within a publishing environment is an added advantage.

Details

• Location: Bengaluru, India.