Project Administrator

Overview

Project Administrator supporting Order Management, including order of material and goods receipt, reporting to the Team Lead on a hybrid schedule in Pune, India.

What you'll do

• Review material demand from engineers and check parts availability in the system.
• Coordinate with the respective team (master data/ETO) to get parts active.
• Generate the material demand (Purchase Requisition) in the system.
• Execute processes in compliance with established SOPs and guidelines.
• Perform a wide variety of administrative/operational duties for assigned team(s) and function(s) globally.
• Gather and summarize enabling data to execute assigned tasks.
• Act as point of contact for acknowledging and addressing internal customer queries related to assigned tasks.
• Participate in and actively contribute to continuous improvement initiatives, reporting/documenting enhancements to improve productivity.
• Work closely with stakeholders to optimize processes and identify process improvement opportunities.
• Effectively interface with internal and external stakeholders, providing succinct information on time and as requested.

What you'll need

• Enthusiasm to work and adapt in a dynamic ecosystem.
• Ability to manage difficult situations in a professional and commercial manner.
• Flexibility, self-accountability for completing own tasks/responsibilities, and contribution to others' efforts as required.
• Strong passion for delivering excellent customer experience.
• Strong ability to clearly articulate and convey understanding to peers and customers.

Nice to have

• Bachelor's degree in science/commerce/business administration or equivalent.
• Minimum of 2+ years of relevant experience in Business Operations and Order Management.
• Exposure to global work style and engagement with clients while working from remote locations.
• Willingness to work flexible business shifts/global time zones, including NA/LA time zones, to drive business stakeholder connect.
• Prior experience in business operations with hands-on experience in material management, supply requests, shopping carts, material tracking, shipping, or goods receiving functions.
• Procurement experience.
• Exposure to audits and services contracts.
• Lean Six Sigma certifications.

Details

• Location: Pune, India (hybrid schedule).
• Reports to Team Lead.
• Hybrid policy: employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.