Overview
Research Associate role in ISS Market Intelligence’s Mumbai research team, supporting U.S. research work for a recurring set of benchmarking and compensation surveys.
What you'll do
- Manage the data collection process for survey requests to participating clients.
- Follow up periodically to encourage timely client survey submissions and track submission status metrics.
- Review, interpret, and finalize Data Operations QA results for client submissions.
- Communicate with client data contacts (email and sometimes phone) to resolve discrepancies and data issues.
- Process client data restatements and qualify them for data finalization.
- Support reporting using a reporting portal and tools including SPSS, Excel, Power BI, and PowerPoint.
What you'll need
- 1–2 years of relevant market research or a related field experience.
- Strong quantitative skills and a passion for analyzing statistical data.
- Excellent written and verbal communication skills.
- Ability to proactively manage time to meet target dates.
- Ability to juggle multiple priorities and collaborate effectively with other teams.
- Proficiency in Microsoft Office (Excel, PowerPoint, Word) and basic Excel formulas like VLOOKUP, SUM, and AVERAGE.
- Familiarity with SPSS or another statistical program is a plus.
Details
- Location: Mumbai, India (Mumbai - Goregaon (E)).
- Works under the guidance of the Project Manager – Data and Reporting.
Read the full description and apply on the company’s own careers page.
