Sales Engineer 1

Overview

Sales Engineer 1 role focused on consultative selling, presales technical support and product demonstrations for SOTI's mobility software.

What you'll do

• Develop and grow revenue through consultative selling with clients and prospects, presenting a warm, professional, well-spoken, and caring persona as an effective representative of SOTI.
• Provide email and telephone-based presales technical support for SOTI software products.
• Perform production demonstrations that articulate the business and technical value of SOTI solutions.
• Collaborate with the regional sales team consultatively with clients and stakeholders.
• Help clients envision the possibility of mobility.
• Educate on and facilitate SOTI solutions that address business and technical outcomes, positioning business value to customer decision-makers.
• Present the solution architecture, including all technical aspects of the product and supporting systems.
• Provide pre-sales technical support, installing and configuring enterprise software solutions during POC for prospective customers.
• Communicate with internal product development teams to resolve product issues and generate recommendations for product roadmaps (feature requests).
• Assist with the execution of internal team projects and initiatives.

What you'll need

• Minimum of 3-5 years of work experience related to mobile device management solutions and enterprise mobility (Android, iOS, Linux, Windows), BYOD, SaaS.
• Prior experience working in a technical customer-facing role, ideally as a pre-sales / sales engineer.
• Excellent written and verbal communication with demonstrated ability to communicate the complexities of technical programs.
• Knowledge of computer networking principles (DNS, IP network, Firewalls, etc.).
• Knowledge of Single Sign-On (SSO), Identity Application Management (IAM), Security Assertion Markup Language (SAML), and the Identity provider (IdP).
• Knowledge of certificate authorities, certificate management and distribution, and encryption methodologies (SHA1/2, TLS, etc.).
• Knowledge of Active Directory, LDAP protocol, and identity management systems.
• Understanding and experience with databases (i.e., MS SQL Server, MySQL, MongoDB, etc.).
• Understanding and/or knowledge of business processes and sales cycle.
• Knowledge of containerization and virtualization.
• Ability to work autonomously with minimum supervision.
• Ability to plan, prioritize and organize workload, consistently working within service standards and agreed objectives.

Nice to have

• Cisco Certified Network Associate or equivalent.
• Microsoft Certified Technology Specialist (MCTS) - Exchange or equivalent experience.
• Understanding or knowledge of Cloud Computing or certification such as AWS Certified Solutions Architect - Associate.
• Android Enterprise Professional.
• Any formal sales training (value selling, SPIN, Miller Heiman).
• Understanding of REST APIs and coding (i.e., JavaScript, HTML, etc.).
• Experience with customer service / incident management software.
• Multilingual capabilities.

Details

• Work location: Mumbai or Pune.