Sales Manager (Cochlear Implants) - East (Kolkata)

Overview

Field-based individual contributor role driving cochlear implant (CI) systems growth and market expansion across the complete East region of India, based in Kolkata.

What you'll do

• Execute territory-level systems sales plans to achieve assigned CI systems revenue and volume targets.
• Drive new candidate acquisition through hospitals, implant centers, and clinician partnerships.
• Identify and prioritize high-potential accounts and surgeons to maximize systems penetration.
• Progress sales opportunities from identification through closure using strong sales discipline.
• Ensure full compliance with Cochlear pricing, governance, and regulatory requirements.
• In partnership with the Area Business Manager, implement business and marketing plans to achieve system sales targets and revenue objectives.
• Build and maintain strong professional relationships with ENT surgeons, audiologists, OR staff, and hospital stakeholders.
• Effectively position Cochlear's CI systems by articulating clinical value, technology differentiation, and outcomes.
• Drive HCP engagement through clinical and product discussions.
• Conduct product presentations and structured account reviews with hospital/institutional stakeholders.
• Strengthen long-term partnerships that drive sustained systems utilization.
• Demonstrate sales and business acumen to identify market opportunities, competitive positioning, research customer (HCP + end consumer) needs and generate sales/secure orders.
• Provide market intelligence and competitive information that can be used to develop effective ways to approach current and potential customers.
• Demonstrate and include principles of Value Selling strategic planning and sales.
• Identify, evaluate, and prioritize opportunities to develop new cochlear implant centers within the assigned territory.
• Work closely with the Area Business Manager – Systems to onboard new hospitals, clinics, and surgeons into the Cochlear ecosystem.
• Support new center activation by coordinating systems education, account setup, and internal stakeholder alignment.
• Establish early systems momentum in new centers through focused engagement and execution support.
• Build relationships with emerging surgeons and healthcare institutions to enable sustainable, long-term systems growth.
• Track new center onboarding progress, activation milestones, and systems contribution.
• Strengthen regional referral pathways by collaborating with clinicians involved in candidate identification.
• Maintain accurate and timely opportunity, account, and activity data in Salesforce.
• Manage sales pipeline rigorously to deliver accurate forecasting.
• Track surgeon engagement, account initiatives, and opportunity progression consistently.
• Use CRM insights to prioritize high-impact accounts and actions.
• Participate actively in territory and pipeline reviews with the ABM – Systems.
• Collaborate closely with Services, Marketing, Clinical, and Operations teams to support systems objectives.
• Coordinate account initiatives and education activities aligned to systems strategy.
• Enable seamless territory execution through proactive communication and planning.

What you'll need

• Bachelor degree in Engineering/Science and Masters in Business Administration or a related science field.
• 8+ years of outstanding sales and product specialist experience in healthcare or relevant field.
• Excellent sales and influencing skills.
• Outstanding communication skills – oral, written and presentation; able to communicate well with internal and external stakeholders with a sense of urgency.
• Good understanding of institutional, B2C and B2B sales processes along with sound commercial acumen.
• Experience collaborating within teams in a multi-national organization.
• Proven track record of building and nurturing stakeholder relationships – internal and external.
• Proven ability to work independently with cross-functional influence in a complex environment.
• Experience in creating successful business plans and sales plan objectives.
• Ability to travel as required by role (up to 60% of the time).

Details

• Location: Kolkata; territory coverage is the complete East Region.
• Field-based role requiring travel throughout the territory (up to 60% of the time).
• No people management responsibility.