Sales Manager – Premium Banking, NCT

Overview

Sales Manager role in Premium Banking at Deutsche Bank, focused on acquiring new savings account customers from the open market and growing the Advantage Banking portfolio.

What you'll do

• Acquire new savings accounts through open market lead generation and closure.
• Onboard customers for a smooth transition to the branch banking team.
• Source new accounts and acquire new clients from the open market to generate revenue.
• Increase acquisition of target clientele across Advantage Banking segments.
• Periodically assist Advantage Banking in conducting approved local level sales drives (micro events) for acquisition.
• Acquire new accounts from group companies, family of existing customers, and referrals from existing customers.
• Ensure consistent growth of the Advantage Banking portfolio.
• Work closely with the Advantage Banking team to establish synergies for maximum penetration of Investment and Insurance sales to new customers and deepen the existing book.
• Build momentum in third-party distribution (insurance, auto loans, mortgages) and fee income to scale client portfolio growth in line with set targets.
• Implement customer contact programs to increase the bank's share of wallet.
• Ensure smooth transition of customer management to the respective RM post-acquisition.
• Ensure top class service delivery to clients in line with industry best practice.
• Monitor high net worth accounts to ensure regular use and growing balances.
• Work towards reactivating accounts that have stopped transacting or depleted in balances.
• Assist in resolving service hurdles to create a positive customer experience.
• Ensure awareness and adherence to KYC, Anti Money Laundering, Mis-selling, Information Protection, Operational Risk, Code of Conduct and other bank compliance norms.
• Provide regular feedback on changing customer needs to the SSM.
• Immediately report any suspicious transaction to the SSM.

What you'll need

• Prior experience in new-to-bank acquisition of savings accounts through open market lead generation and closure.
• In-depth knowledge of product and policy.
• Good communication skills.
• Good negotiation skills.
• Knowledge of and understanding of market updates.
• Awareness of and information about the competition.
• Proven ability to leverage AI tools to enhance productivity and optimise workflows to solve business problems, applying critical judgment to ensure responsible and ethical use of data and AI outputs.

Details

• Location: Mumbai, India.
• Corporate Title: NCT.