Sales Representative / Territory Account Specialist

Overview

The Sales Representative drives customer interactions and sales performance, building deep relationships with healthcare professionals (HCPs) to deliver value for customers and patients in a compliant and ethical manner.

What you'll do

• Drive competitive sales growth by personalizing and orchestrating customer engagement journeys for target HCPs, reflecting customer preferences and using available content and multiple engagement channels.
• Build engagement by working in partnership with HCPs to develop sustained collaboration over time for Novartis.
• Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to customer needs and understanding their healthcare environment.
• Leverage available data sources to create, dynamically prioritize and adjust relevant territory, account and customer interaction plans.
• Share customer insights with relevant internal stakeholders on an ongoing basis to support development of product- and indication-related content, campaigns and interaction plans.
• Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs.
• Act with integrity and honesty by treating customers and colleagues transparently and respectfully, and speak up when ethical dilemmas arise.
• Live by the Novartis Code of Ethics and Values and Behaviors.
• Report technical complaints, adverse events and special case scenarios related to Novartis products within 24 hours of receipt.
• Distribute marketing samples where applicable.

Details

• Location: Delhi Territory.