Salesforce Admin (M&A)

Overview

Salesforce Administrator responsible for the performance, configuration and support of the Salesforce platform, including system configuration, data integrity, automation and end-user support.

What you'll do

• Administer and maintain the Salesforce platform, including user setup, customization and system security.
• Configure and optimize Salesforce features such as workflows, validation rules, approval processes and automation tools.
• Manage system upgrades and troubleshooting to ensure seamless operation and data integrity.
• Develop reports and dashboards that provide insights for business decision-making.
• Collaborate with stakeholders to gather requirements and implement process improvements.
• Support end-users with training, documentation and technical assistance.
• Ensure compliance with company policies and Salesforce best practices.
• Monitor platform health through regular system audits and prepare for upgrades.
• Evaluate and implement integrations with third-party applications and API connections as needed.

What you'll need

• Proven experience as a Salesforce Administrator or in a similar role.
• Strong understanding of Salesforce CRM functionality, automation tools and reporting.
• Ability to manage data import/export, validation and security settings.
• Excellent problem-solving skills with attention to detail.
• Effective communication and collaboration skills.

Nice to have

• Salesforce Administrator Certification.
• Experience with Salesforce Lightning Components.
• Familiarity with integrations, third-party applications and API connections.
• Knowledge of Salesforce Sales Cloud and CPQ.
• Experience with Azure DevOps.
• Experience with system upgrades and ensuring successful integration.
• Bachelor's degree in Computer Science or related field.
• Ability to translate business needs into technical solutions.
• Strong analytical and organizational skills.
• Commitment to continuous learning and staying current with Salesforce updates and features.
• Experience in user training and adoption strategies.