Salesforce Data Cloud +Agentforce -Senior Associate

Overview

As a Salesforce Data Cloud and Agentforce Senior Associate, you will consult with clients and deliver tailored Salesforce solutions, focusing on Service Cloud, Agentforce, Data Cloud, automation, and enterprise integration.

What you'll do

• Create tailored solutions on the Salesforce Agentforce platform.
• Manage Salesforce Service Cloud implementations.
• Build workflows and case-management processes using Agentforce, Data Cloud, Apex, and AI.
• Lead technical consultation and project architecture for Salesforce projects.
• Develop business process models and integrate enterprise software solutions.
• Create training materials for technology implementations.
• Support requirements elicitation, project budgeting, and enterprise integration.

What you'll need

• At least 4 years of experience.
• At least a Bachelor's degree.
• Oral and written proficiency in English.
• Proficiency in Salesforce Service Cloud and Salesforce Lightning.
• Experience with Apex, Salesforce Flows, Data Cloud, and AI services.
• Experience with Git-based version control, CI/CD pipelines, and Salesforce DX.
• At least one Salesforce certification, including Salesforce Certified Administrator or another relevant certification.

Nice to have

• Study in Computer and Information Science or Management Information Systems.
• Additional Salesforce certifications such as Business Analyst, Advanced Administrator, or Platform App Builder.

Details

• Location: Bangalore.