SAP COE Quote to Cash Basic TM Sr. Professional

Overview

Senior Professional responsible for stable, efficient SAP Transportation Management (Basic TM) operations within the Quote to Cash (Q2C) logistics process.

What you'll do

• Manage incidents, problems, and change requests for SAP TM Basic within agreed SLAs.
• Support end-to-end Basic TM processes including freight order creation, transportation planning, and transportation execution.
• Track shipments and support freight billing activities.
• Analyze and resolve production issues including SD–LE–TM integration and delivery integration failures.
• Perform root cause analysis (RCA) for recurring TM/logistics issues and implement corrective and preventive actions.
• Participate in cutover, release, and deployment activities for TM changes.

What you'll need

• Experience supporting SAP Transportation Management (Basic TM) operations in a production support role.
• Ability to manage incidents, problems, and change requests within SLAs.
• Knowledge of transportation planning, transportation execution, and shipment tracking processes.
• Experience resolving integration issues across Sales & Distribution (SD), Logistics Execution (LE), and TM.
• Skills to conduct root cause analysis (RCA) and implement corrective and preventive actions.
• Experience supporting minor system enhancements with functional design input, unit testing, integration testing, and validation.
• Ability to maintain process documentation including SOPs, runbooks, and knowledge articles.

Details

• Location: Bengaluru, KA.