Technology Business Systems Consultant

Overview

Technology Business Systems Consultant for Lending Solutions Group in Production Support, providing Tier3 support for Loan IQ users and downstream consumers.

What you'll do

• Evaluate moderately complex business problems and provide technical assistance to identify automated systems and procedures.
• Review and evaluate moderately complex technical business problems for resolution via internet/intranet solutions.
• Provide recommendations to resolve business problems and exercise independent judgment on budgets, plans, and schedules.
• Provide communication between business and technology teams and work with user groups for training, Q&A, and documentation.
• Provide Loan IQ production support, investigating and resolving issues with operations, technology, and vendors.
• Act as a primary point of contact for complex production incidents, including root-cause analysis and fix coordination.

What you'll need

• 2+ years of Business Systems Data experience or equivalent via work experience, training, military experience, or education.

Details

• Location: Bengaluru, India.