Overview
Lead SAP Customer Relationship Management (CRM) consulting engagements as a Director in PwC's Technology Consulting practice at the Acceleration Center India, setting strategic direction, leading business development and overseeing multiple projects.
What you'll do
- Lead strategic initiatives to optimize SAP Customer Relationship Management (CRM) processes for clients
- Analyze client requirements and implement tailored SAP CRM solutions to enhance customer engagement and satisfaction
- Provide training and support for seamless integration and utilization of SAP CRM applications
- Collaborate with executive-level clients to drive business growth and shape client engagements
- Mentor and develop the next generation of leaders within the team
- Promote technological advancements and foster an environment where people and technology thrive together
- Identify market gaps and convert opportunities into successful outcomes for the firm
- Develop innovative ideas, solutions, and structures to drive thought leadership in the industry
- Balance long-term strategic planning with short-term execution to achieve client objectives
- Adhere to and enforce professional and technical standards, including the firm's code of conduct and independence requirements
What you'll need
- At least a Bachelor's degree
- At least 16 years of experience
- Oral and written proficiency in English
Nice to have
- At least one of: one or more SAP certifications in SAP Customer or S/4HANA customer-facing solutions, including Sales, Service, Commerce, or Customer Data platforms
- Leading strategic initiatives in SAP Customer Relationship Management
- Driving business process improvements in technology consulting
- Cultivating client relationships through innovative SAP solutions
- Mentoring teams in SAP deployment and customer engagement
- Translating complex SAP concepts into actionable business strategies
- Promoting technological advances in SAP environments
Details
- Location: Hyderabad
- Management level: Director
- Travel requirements: Not specified
Read the full description and apply on the company’s own careers page.