Senior Account Executive, Growth

Overview

Senior Account Executive, Growth responsible for driving revenue growth by selling Genesys CcaaS solutions in the Western India region.

What you'll do

• Develop and execute a sales strategy to achieve revenue targets in Western India.
• Identify and qualify new business opportunities via prospecting, networking, and lead generation.
• Manage the full sales cycle from needs assessment to proposal, negotiation, and deal closure.
• Build and maintain relationships with key stakeholders at existing customer accounts.
• Upsell and cross-sell Genesys CcaaS solutions to expand within existing clients.
• Identify and target key prospects in Western India across specified verticals and perform needs analysis.
• Collaborate with internal teams and provide sales forecasts/reports; keep CRM records up to date.

What you'll need

• 10+ years of experience in sales with a proven track record selling complex software solutions.
• Bachelor's degree in a relevant field (e.g., Engineering/Technology) and/or Business Administration, Sales, or Marketing.
• Proven success selling complex AI/software solutions (AI driven CcaaS/contact center preferred).
• Experience selling AI driven CcaaS and contact center solutions is highly preferred.
• Experience in the Western India market and understanding of the local business landscape.
• Proficiency in CRM systems (e.g., Salesforce).
• Excellent communication, negotiation, and relationship-building skills.

Details

• Location: Mumbai, India.
• Works under a “#LI-Hybrid” label.