Senior AI Product Builder (Pricing)

Overview

Own pricing and billing initiatives end-to-end across customer-facing and partner-facing pricing, working as a builder who uses AI development tools to ship production pricing and billing logic.

What you'll do

• Own pricing and billing initiatives end-to-end, from AI-augmented discovery through story/spec, prototype, production PR, and outcome measurement.
• Cover customer-facing pricing (merchant rate cards, subscription and usage-based models) and partner-facing pricing (carrier costs, vendor agreements, revenue-share terms).
• Conduct pricing and billing discovery using AI tools to synthesize merchant feedback, competitive rate benchmarks, margin data, and billing-error signals into validated problems.
• Demonstrate deep functional and technical fluency in pricing and billing domain: rate cards, quotation logic, invoicing and billing pipelines, carrier and vendor cost structures.
• Collaborate with Finance, Sales, and merchant-facing teams to demo pricing and billing tools.
• Use AI-powered analysis to connect pricing metrics (margin, adoption, win rate, billing accuracy/error rate) to business outcomes, defining success metrics and kill thresholds at spec time.
• Maintain a prioritized pricing and billing roadmap ranked by impact times speed, using AI tools to synthesize competitive pricing intelligence and market trends.
• Evaluate how proposed pricing or billing changes fit ShipBob's rating and billing architecture, including how quotation, invoicing, and carrier-billing systems interact.
• Design and build automation for pricing and billing workflows, including quote generation, rate lookups, and invoice reconciliation, to eliminate manual pricing configuration and reduce billing errors.
• Route Tier 1 pricing and billing changes (rate updates, config, copy) to direct PR, and Tier 2+ changes (new pricing models, billing logic, new APIs) through prototype-then-PR.
• Write story/specs precise enough for AI tools to generate correct billing and quotation logic without follow-up.
• Partner directly with Finance, Sales, Legal, Engineering, and Operations on pricing and billing matters, including rate changes, new pricing models, and carrier/vendor terms.
• Participate in Track B architecture reviews for pricing and billing initiatives as the product judgment seat.
• Perform additional duties and responsibilities as necessary.

What you'll need

• 5+ years of product management, product engineering, or equivalent experience, with a track record in pricing strategy, monetization, packaging, or billing systems, ideally in e-commerce, fulfillment, logistics, or SaaS.
• Working knowledge of pricing strategy across customer-facing pricing (subscription, usage-based, tiered plans) and partner-facing pricing (cost-plus, wholesale, carrier and vendor rate structures).
• Technical fluency: can read a rating/billing data model, evaluate an API contract, and identify when AI-generated pricing or billing code deviates from the target architecture.
• Track record of shipping working pricing or billing prototypes or production code, not just pricing decks or Figma mocks.
• Strong outcome ownership: sets margin, adoption, and billing-accuracy targets at spec time and tracks them after launch.
• Strong collaborator who works directly with Finance, Sales, Legal, Engineering, and Operations to align on pricing and billing matters.
• Comfortable operating in a fail-fast culture.
• Excellent written communication: writes specs, not meeting notes.

Nice to have

• Experience with pricing or rating engines, rate-card tooling, or dynamic/usage-based billing systems.
• Working knowledge of pricing analytics techniques (price elasticity modeling, willingness-to-pay research).
• Hands-on experience with the AI development toolchain (Claude Code, Driver.ai, Cursor, Replit).
• Experience with warehouse management systems, order management, carrier integration, or fulfillment operations at scale.
• Prior experience partnering with Finance or Revenue teams on pricing governance, margin management, or deal desk processes.

Details

• Location: Remote, India.
• Reports to the Director, AI Product.