Senior Customer Engineer, Edge LATAM

Overview

Senior Customer Engineer (Edge LATAM) supporting pre-sales and customer engineering activities for Armada’s edge AI infrastructure in Brazil.

What you'll do

• Provide expert technical guidance to customers and sales peers.
• Understand client challenges and propose tailored solutions.
• Lead technical demonstrations, proof-of-concepts, and workshops.
• Collaborate cross-functionally on customer engagements, technical scoping, and proposal development.
• Influence internal teams to drive solution strategy and prioritization.
• Stay ahead of industry trends and competitive developments.

What you'll need

• 5+ years of experience in pre-sales, sales/customer engineering, or solution architecture roles.
• Bachelor’s degree in computer science, engineering, or related field.
• Knowledge of networking and connectivity fundamentals (e.g., IP addressing, firewalls, SD-WAN, satellite/cellular).
• Familiarity with cloud platforms and virtualization or containerization technologies.
• Proficiency in at least one technical domain such as AI/ML infrastructure, connected devices, or data center systems.
• Strong communication and presentation skills for technical and non-technical audiences.

Details

• Remote in Brazil or Chile.
• Must be willing and able to travel, including potential international travel.