Senior Manager - Incentive Compensation Admin and Design

Overview

Senior Manager responsible for end-to-end Incentive Compensation (IC) management, including design, analytics, operations and platform innovation, serving as a strategic and operational partner to Amgen's U.S. Commercial organization.

What you'll do

• Act as main point of contact and representative of the Inflammation and Bone Business Unit (IBBU) and Cardiovascular Business Unit (CBU) Incentive strategy and operations team in India.
• Coordinate delivery efforts across internal and external teams located in AIN and across India.
• Manage relationships across a complex internal set of teams and functional groups.
• Train, develop, and manage talent to meet organizational needs.
• Lead the strategic development and implementation of IC design solutions.
• Drive the creation of analytics frameworks to evaluate IC outcomes relative to brand goals.
• Ensure all modifications to incentive plans are compliant with internal policies and governance protocols.
• Oversee execution and innovative delivery on all aspects of IC design and analytics (e.g. scenario modeling, quota-setting, ROI analytics, financial modelling).
• Continuously monitor and evaluate industry best practices, benchmarking data, and market trends in incentive compensation to drive innovation and strategic value to US sales leadership.
• Lead end-to-end delivery of IC program operations ensuring quality, scalability, and operational efficiency, promoting best practices in incentive systems and quality control.
• Establish and enforce governance standards, ensuring robust documentation practices, traceable audit trails, and effective control mechanisms across IC operations.
• Lead the management of the IC technology platform, partnering with IT, vendors, and IC stakeholders to drive platform enhancements, seamless integrations, and effective handling of change initiatives.
• Serve as the subject matter expert on data used for incentive compensation, providing strategic guidance and actionable solutions to data-related challenges and field inquiries.
• Lead the piloting, planning, and implementation of automation across Incentive Strategy and Operations capabilities.
• Support the development and adoption of AI/ML solutions in Amgen's AI ecosystem by identifying use cases, providing domain expertise, and validating model outputs.
• Lead identification and prioritization of opportunities across Incentive Strategy and Operations capabilities and processes.
• Ensure capability solutions drive tangible business outcomes and collaborate with global key collaborators to refine requirements, measure impact, and report progress.

What you'll need

• Bachelor's or Master's degree and 10+ years of experience in Incentive Compensation strategy and operations.
• 2+ years of leadership experience directly managing people, teams, projects, programs, and directing the allocation of resources.
• Analytical skills: ability to analyze data, identify trends, and make data-driven decisions, including proficiency in statistical analysis and familiarity with tools like Excel, SQL, and data visualization software.
• Technical proficiency: knowledge of relevant software and technologies, such as sales planning and operations platforms (targeting, alignment and roster management, incentive compensation) and sales CRM.
• Critical thinking: strong analytical skills to diagnose business issues and incorporate them into development or adjustment of strategies, plans and tactics.
• Project management: ability to lead cross-functional teams to identify, prioritize, and implement improvements to field analytics and operations processes.
• Collaboration: ability to work effectively with stakeholders to ensure alignment and support for initiatives.
• Communication: effective written and verbal communication, including presenting data and findings clearly to stakeholders and senior management.
• Ability to explain complex concepts and controversial findings clearly to a variety of audiences.
• Comfortable challenging the status quo and bringing forward innovative solutions.
• Ability to identify areas for process and systems innovation and implement change that enhances team effectiveness.

Nice to have

• Relevant sales force effectiveness, sales operations, and field platforms and systems (e.g. CRM, sales operations enablement, reporting) experience in the bio/pharmaceutical industry and/or consulting experience.

Details

• Location: Hyderabad, India.