Senior Manager Software Engineering

Overview

Lead the Unified Communication team’s Artificial Intelligence (AI), Machine Learning (ML) and strategic project initiatives. Guide the design, development and deployment of AI-driven solutions for unified communication products and services.

What you'll do

• Lead, mentor and grow a team of software engineers, machine learning engineers and data scientists.
• Foster a culture of technical excellence, collaboration and continuous learning.
• Define team priorities, allocate resources, manage project timelines and ensure high-quality, on-time delivery of AI/ML-powered features.
• Conduct performance reviews, provide constructive feedback and support team members’ career development.
• Collaborate with product management and cross-functional teams to translate business needs and product requirements into technical specifications and a clear AI/ML roadmap.
• Define the technical strategy, architecture and roadmap for integrating AI and ML capabilities across the Unified Communication product portfolio.
• Oversee the AI/ML lifecycle from data collection and model training to MLOps, deployment, monitoring and performance tuning in production environments.
• Ensure adherence to software development best practices, including code review, unit testing, continuous integration/continuous deployment (CI/CD) and secure coding standards.
• Drive the selection and implementation of technologies, frameworks and cloud services such as AWS, Azure and GCP to support scalable and robust AI infrastructure.
• Partner with AI Engineering and Research & Development teams to identify emerging AI technologies, frameworks and platforms and assess their potential for the Unified Communications product line.
• Work with Data Governance and Legal teams to ensure compliance with data privacy regulations and ethical AI principles.
• Communicate complex technical concepts and project status to executive leadership and non-technical stakeholders.

What you'll need

• AI experience or knowledge.
• Java experience or knowledge.
• Cloud experience or knowledge.

Details

• Location: Bangalore, India.
• Travel requirements: Under 10%.
• Relocation provided: None.
• Position type: Experienced.