Senior Manager - Solutions Architecture SME

Overview

Build and lead the regional team of product Subject Matter Experts who win GitLab's most complex opportunities, covering the Security & Compliance, Platform, Core DevSecOps, and AI & Competitive product groups. This is a player-coach role.

What you'll do

• Hire, develop and retain a regional team of SMEs across four product groups, with a clear growth path for each person.
• Run the regional engagement model with Account SA and Post-Sales leaders, keeping triage fast, coverage focused on the top opportunities, and the line between Account SA and SME ownership clear.
• Partner with regional sales leaders and AVPs on deal strategy, forecast calls and product-category plans.
• Review SME coverage weekly against the regional pipeline and move capacity to where product-category commit and consumption are at risk.
• Step into strategic deals as an executive technical sponsor when the opportunity calls for it.
• Coach SMEs on PoV design, executive storytelling and competitive positioning.
• Hold a high bar for technical quality.
• Keep engagement and outcome data accurate in Salesforce.
• Work with peer regional managers and the Senior Director on shared assets, enablement programs and a consistent global playbook.
• Bring regional customer and competitive signals to Product and Engineering through the Senior Director.
• Build a team culture of trust, ownership and learning.

What you'll need

• 5+ years experience leading technical pre-sales, solutions architecture or consulting, including time leading teams of technical individual contributors.
• Hands-on depth in at least one of the four product groups, and enough breadth to coach across all four.
• Working fluency with AI-assisted development.
• A record of hiring and developing high-performing technical specialists or SAs.
• Experience partnering with sales leaders on enterprise forecasts, deal strategy and territory planning.
• Comfort with data, showing how your team moves win rates, cycle times and consumption.
• Strong executive presence with customers and internal leaders.
• Experience leading through change, with clear and steady communication.
• Ability to travel at least 25%.

Nice to have

• Experience running an overlay or specialist team, or launching a new team or product category.

Details

• Location: Remote, United Kingdom. The team is distributed and all-remote.
• Some roles may carry specific location-based eligibility requirements.