Senior Sales Engineer - AI Agents (DACH)

Overview

Senior Sales Engineer for AI Agents supporting enterprise presales in the DACH region, focused on winning complex deals and driving expansion.

What you'll do

• Partner with sales to plan, prepare, and execute complex strategic enterprise deals across DACH and expansion markets.
• Lead discovery calls and technical deep dives with enterprise stakeholders to uncover pain points and requirements.
• Create and deliver customized product demonstrations and presentations for technical and business audiences.
• Design and recommend solutions tailored to customer needs and articulate capabilities and value proposition.
• Run and support POCs/POVs in real enterprise environments to prove value.
• Represent the company through thought leadership at customer and marketing events to build awareness.

What you'll need

• Senior presales/sales engineering/solution consulting track record with complex enterprise deals end to end.
• Deep enterprise software background, particularly contact center (CCaaS) or automation technologies.
• Hands-on experience presenting AI Agents, agentic AI, conversational, and generative AI technologies.
• Comfort using LLMs and AI tools daily, including agentic coding assistants and AI app builders.
• JavaScript scripting experience essential; Java or Python is a plus.
• Understanding of contact center technologies (e.g., SIP, SBCs, ACD, ASR, TTS) and conversation/IVR/chatbot design.
• Fluency in German and English.

Details

• Location: Germany (Remote).
• Job type: Individual contributor; reports to Director, Sales Engineering.