Senior Salesforce Product Analyst

Overview

Senior Product Analyst for the Sales & Partners Technology team within Okta’s Partners pod, bridging business needs and technical solutions to improve partner experience and operational success.

What you'll do

• Translate Partner Program/Strategy and Partner Ops requirements into actionable user stories.
• Collaborate with developers/administrators to design and enhance partner self-service tools and interfaces.
• Partner with sales and partners stakeholders to design and enhance platforms supporting Direct and Channel Sales.
• Own Salesforce and partner portal OOTB configurations and integrations, ensuring seamless cross-system data flow.
• Manage and configure integrations to maintain data synchronization between Salesforce, the Okta Partner Portal, and downstream systems.
• Develop test plans and execute testing for partner-facing and downstream system functionality.
• Build reports/dashboards for partner program performance and pipeline visibility metrics.

What you'll need

• 5+ years hands-on experience as a Business Analyst or Implementation Consultant specializing in Salesforce Sales Cloud, Service Cloud, and PRM.
• Knowledge of CPQ is a plus.
• Proven experience with Salesforce integrations connecting CRM with partner portals and learning management systems.
• Demonstrated end-to-end lifecycle ownership from conception/configuration through launch and post-deployment support.
• Ability to translate complex business requirements into scalable, high-quality technical solutions.
• A problem-solving mindset focused on continuous process improvement and operational efficiency.

Details

• Location: Bengaluru, India.
• Work mode: Hybrid.