Senior Vice President, Client Services, India

Overview

Senior Vice President, Client Services, India will lead a portfolio of multiple client accounts, drive overall business performance, and act as the primary client partner across media, digital and integrated marketing solutions.

What you'll do

• Act as the senior point of contact for the client, building strong C-suite and marketing leadership relationships
• Lead annual media and communication strategy, AOP planning, and long-term brand roadmap
• Provide strategic counsel on brand growth, market share, media innovation, and ROI
• Lead and mentor a cross-functional team across media planning, buying, digital, content, and analytics
• Build high-performing teams, succession plans, and talent capability for marketing needs
• Ensure strong collaboration across internal agency units and group companies
• Oversee integrated campaign execution across TV, digital, print, OOH, e-commerce and emerging platforms
• Ensure timely delivery, quality output, and adherence to client KPIs and SLAs
• Champion data-led decision-making, performance marketing, and effectiveness measurement
• Partner with publishers, platforms and vendors to bring innovation and efficiency to the client
• Stay updated on market trends, consumer behaviour, media innovations, and competitive landscape
• Represent the agency in senior client forums and industry discussions

Nice to have

• Proven track record in client leadership, P&L management and business growth
• Experience working with large agency networks
• Strong strategic thinking, people leadership, and stakeholder management skills

Details

• Location: Mumbai, India
• Hybrid approach, with teams in the office around four days a week