Service Sales Manager, Applied (PSA, O&M)

Overview

Service Sales Manager role focused on growing Applied PSA and O&M service contract sales, including renewals, for Johnson Controls in Gurgaon.

What you'll do

• Develop and continuously grow new service contracts business with new and existing assigned customers.
• Ensure optimized sales and market coverage.
• Ensure on-time renewal of existing jobs within the active period.
• Actively look for new service agreement opportunities and retain the existing customer base through teamwork, proactive customer visits and relationship building.
• Deliver revenue and profitability in the assigned area of responsibility.
• Submit quotations and proposals to customers in a timely and professional manner.
• Maintain field intelligence and feed back information on competitors' activities, products, prices, business performance and promotional programs.
• Ensure the highest standard of service quality is maintained at all times.
• Ensure timely reporting of sales activity, prospects and forecasts.
• Develop and implement continuous improvement initiatives supporting overall short- and long-term service strategic objectives.
• Perform any other duties from time to time, whether ad-hoc or otherwise, as assigned by your superior or management.

What you'll need

• Bachelor's Degree in Engineering, Electronics, Electrical, IT, or a related discipline.
• 6+ years of experience in the HVACR industry service or sales function.
• Good communication, analytical, organizing and relationship management skills.
• Strong business acumen with focus on revenue growth, margin management and market expansion.
• Highly self-driven, result-oriented, and capable of operating in a competitive market environment.

Nice to have

• MBA in Marketing or Business Management.

Details

• Work location: Gurgaon.