Solution Engineer

Overview

Solution Engineer for Operational Risk Management, acting as a trusted advisor to customers across the lifecycle and serving as a subject matter expert for Sphera Control of Work solutions.

What you'll do

• Run customer discovery workshops and value assessments to understand objectives and operational challenges.
• Act as primary subject matter expert for Sphera Control of Work (CoW) and related operational risk solutions.
• Deliver software demonstrations, technical presentations, and proof-of-concept engagements.
• Support sales by translating requirements into solution architectures and facilitating stakeholder discussions.
• Lead RFP/RFI/RFQ and tender responses and develop proposal content with cross-functional teams.
• Support implementation planning, configuration/testing/validation, and customer training and adoption.

What you'll need

• Minimum 5 years’ experience in solution engineering, technical pre-sales, enterprise software consulting, customer success, or operational risk management solutions.
• Proven experience supporting enterprise SaaS applications.
• Demonstrated success developing RFP/RFI/RFQ and tender responses.
• Experience using Salesforce CRM.
• Strong communication and presentation skills.
• Strong stakeholder management skills and a customer-first mindset.

Details

• Work mode: AU Remote.
• Travel: some travel within Australia; occasional travel throughout Asia-Pacific.