Specialist - Insurance Operations

Overview

Supports insurance operations through report preparation, data entry and oversight of internal databases, invoicing and pricing documentation, and basic insurance claims inquiries.

What you'll do

• Assist with report preparation initiatives for various internal colleagues.
• Perform data entry and oversight for internal databases and reference areas.
• Contribute to the achievement of Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives.
• Support team members by ensuring the timely and accurate production and tracking of invoices and pricing estimates and ensuing documentation.
• Collaborate with colleagues to field basic transactional or operational requests and gain insight regarding the reception of existing processes and transactional channels.
• Provide support for risk management identification processes and procedures.
• Support senior level colleagues with special projects or initiatives by assisting with delivering changes and reporting on related performance.
• Handle basic procedural or operations related insurance claims inquiries to maximize product and function value.
• Ensure quality delivery of services and full compliance with quality and operational standards.

What you'll need

• Basic understanding of the insurance business.
• Basic understanding of the regulatory environment and the related procedural requirements for brokers and other key insurance agreement players.

Details

• Location: Mumbai - Hiranandani.
• Work mode: Hybrid. Colleagues are expected to be in their local office or working onsite with clients at least three days per week.
• Office-based teams will identify at least one anchor day per week on which the full team is together in person.