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Sr-Admin associate- Billing

Hcmportal
NewPosted this week

LOCATION

PUNE III GLOBAL BUSINESS SVCS · Onsite

EXPERIENCE

Not specified

TYPE

FullTime

SKILLS REQUIRED

Customer serviceExcellent Communication SkillsBilling ManagementRoot Cause Analysis

Job description

Overview

This role resolves billing issues for UPS shippers while providing excellent customer service.

What you'll do

  • Communicate with customers to solve billing issues while providing excellent customer service.
  • Resolve discrepancies on shippers' invoices.
  • Research billing issues and make adjustments as necessary.
  • Educate customers on the billing services UPS offers.
  • Initiate cross-functional and external contacts to resolve billing problems.
  • Perform other tasks as necessary.

Details

  • Employee type: Permanent.

Read the full description and apply on the company’s own careers page.

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Sr-Admin associate- Billing