Sr. ServiceNow Developer

Overview

The Senior ServiceNow Developer designs, develops, implements, administers, and supports the ServiceNow platform, including ITSM, CSM, ITOM, SPM, integrations, and core platform services.

What you'll do

• Design and configure workflows, business rules, forms, scripts, automation, and integrations.
• Translate stakeholder business needs into ServiceNow platform solutions.
• Develop test scripts and support UAT and production deployments.
• Configure and administer ServiceNow modules and capabilities.
• Conduct code reviews and collaborate on enhancements and projects.
• Maintain platform health through upgrades and performance tuning.
• Provide end-user support and training.

What you'll need

• 8–10 years of ServiceNow experience across configuration, design, development, implementation, administration, and support.
• Advanced knowledge of ServiceNow CSM, ITSM, ITOM, and SPM applications.
• Knowledge of ITIL and ITSM processes.
• Strong communication and documentation skills.
• Strong problem-solving and prioritization skills.
• Bachelor’s degree in Computer Science or a related field, or equivalent experience.

Nice to have

• ServiceNow Developer certification.
• ServiceNow Implementation Specialist certification.

Details

• Location: Hyderabad, India.
• Language: English.