Talent Acquisition Operations Specialist

Overview

Support the development and evolution of EisnerAmper's Global Talent Acquisition function, focusing on recruiting metrics and reporting, ATS process improvements, and documentation of TA processes and policies.

What you'll do

• Assist with recruiting data analysis, recurring reporting, and identification of trends and insights.
• Support the enhancement and ongoing maintenance of the Talent Acquisition analytics suite and dashboards.
• Monitor data quality and partner with stakeholders to resolve reporting inconsistencies.
• Help develop standardized metrics and reporting practices across the Global Talent Acquisition function.
• Coordinate and perform pre-deployment testing of Workday ATS updates, enhancements, and configuration changes.
• Develop test scenarios, document results, and track identified issues through resolution.
• Gather stakeholder feedback and help identify opportunities to improve ATS workflows and the user experience.
• Maintain documentation related to system updates, testing activities, and process changes.
• Support the development, execution, and ongoing maintenance of standard Talent Acquisition policies, processes, and procedures.
• Create clear process maps, job aids, reference guides, and other operational documentation.
• Assist with efforts to standardize recruiting practices and strengthen compliance controls across the function.
• Help ensure documentation remains current as systems, policies, and business requirements evolve.
• Support Talent Acquisition projects and initiatives that improve consistency, efficiency, and scalability.
• Coordinate with recruiters, HR technology, compliance, and other partners to support operational priorities.
• Track project activities, action items, risks, and deliverables to help ensure timely completion.
• Respond to operational questions and provide guidance on established Talent Acquisition processes and tools.

What you'll need

• Bachelor's degree in Human Resources, Business Administration, or related discipline.
• 4 years of experience supporting Talent Acquisition or in a related field (such as HR operations) with exposure to recruiting processes and coordination.

Nice to have

• Direct experience with Workday Recruiting.
• Familiarity with recruiting metrics, dashboards, and data visualization tools like Power BI or Tableau.
• Experience with recruiting and human resources processes.
• Exposure or familiarity with US employment compliance (strongly desired).
• Experience with testing ATS features and processes (a strong plus).
• Ability to operate under ambiguity and craft process and policy documentation to establish SOP framework.
• Able to effectively leverage AI tools like CoPilot or Claude as an accelerator for routine administrative work.

Details

• Location: Mumbai.
• Flexibility to manage days in support of work/life balance.